Privacy Policy
Why a privacy policy?
GROUPE TSF may collect personal data from various individuals in order to provide or improve its services.
It is important to us that you understand how we process your personal data and how we comply with our obligations under applicable data protection laws, regulations or directives, in particular the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (EU) of April 27, 2016 (“GDPR”) referred to together hereinafter as the “Data Protection Laws”.
This Privacy Policy applies to the processing of your personal data and describes how it is collected and processed by GROUPE TSF via its website.
Identity of the data controller
GROUPE TSF, a société par actions simplifiée (simplified joint stock company), registered under SIREN number 389 471 517, whose registered office is located at 30, avenue George Sand 93210 La Plaine Saint- Denis, acts as data controller for the processing operations described below.
(hereinafter GROUPE TSF ) As the data controller, we have defined the purposes for which your personal data is processed and the conditions under which it is processed.
We will only use your personal data fairly, lawfully, transparently and in accordance with applicable data protection legislation.
If you have any questions about this policy or, more generally, our use of your personal data, please contact us at the following e-mail address: dpo@tsf.fr.
Which data processing operations are covered by this document?
When you complete a contact form on our website
When you visit our website (https://www.tsf.fr/) (hereinafter the “Site”), GROUPE TSF processes the personal data you provide in the various forms on our website in order to respond to your request (request for information, project, support, etc.).
This is done on the basis of GROUPE TSF’s legitimate interest in responding to your request.
These data are kept for 3 years from the last contact with the person concerned.
When you interact with our sales department
For commercial relations, our department uses Salesforce software.
When you interact with our human resources department
For job applications or recruitment, our department uses Teamtailor software.
When you interact with our TSF Compagnons service
For Compagnons training courses, our service uses dendreo software.
When you subscribe to our newsletter
If you subscribe to our newsletter, you may receive emails regarding GROUPE TSF’s news and products.
If you are a customer or partner of GROUPE TSF these communications may also be sent to you.
The newsletter is sent based on our legitimate interest. You may unsubscribe at any time by clicking the unsubscribe link included in all communications.
Other services offered by GROUPE TSF
In the course of our business, we may also process personal data on behalf of our partners or customers, in our capacity as “subcontractor”.
This subcontracting relationship is governed by our general terms and conditions of sale, to which our customers may refer.
For information requests and requests for rights in connection with the use of our services, we invite you to contact our partners or your employer directly.
Who is concerned by our data processing?
In the course of using our Site, we may process the personal data of various categories of persons with whom we come into contact in the course of our business activities, in particular :
– Our professional customers or prospects
– Visitors to the
site
– Visitors and customer contacts requesting information on our site
– Candidates
– Learners as part ofTSF Compagnons
How and why do we use your personal data?
As part of managing requests submitted via our website, your personal data may be collected, processed, and stored as follows:
Purposes of processing
We process your data for the following purposes:
– Responding to your requests via the website forms.
Legal basis: Legitimate interests of the data controller.
– Managing your subscription to our newsletter.
Legal basis: Consent (you are free to unsubscribe at any time).
Collected data
The information collected in this context may include:
– For newsletter subscriptions: first name, e-mail address, job title.
– For contact requests: first and last name, e-mail address,
telephone number, company, job title.
Retention period
Your personal data is kept:
– For the newsletter: for as long as you have subscribed or until you withdraw your consent/unsubscribe.
– For contact requests: for the time it takes to process the request + 3 years in order to optimize our responses in the event of a new request.
Data security
We implement reliable protection measures to guarantee the security of your data:
– Use of individual identifiers and passwords.
– Strict control of access and resources.
– Secure data transmission (encryption).
Data recipients
Your data are shared exclusively with the internal Marketing and Communications Department, which is responsible for handling requests and managing newsletters.
Your rights
As a data subject, you can:
– Access your personal data,
– Request the correction or deletion of your data,
– Withdraw your consent for the newsletter at any time.
To exercise your rights or if you have any questions about the processing of your data, you can contact our DPO at dpo@tsf.fr.
In the event of unresolved disagreement, you can also lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).
Use of cookies
What is a cookie?
A cookie is a small text file containing various items of information. It is deposited on the User’s terminal (computer, tablet, smartphone, etc.) via their browser, by the website they are visiting. Cookies can be used for a variety of purposes. Whatever the type of cookie, only the sender of the cookie is likely to read or modify the information contained in it.
What types of cookies do we use?
– Strictly necessary cookies: These are essential to the operation of the Site, and without them it would not be possible to use the Site under normal conditions.
– Statistical cookies are used to track users on the platform for continuous improvement purposes.
– Analytical or performance cookies: These cookies help us understand how the Site is used and how it performs, in order to improve its operation. They measure browsing data such as most visited pages, exit pages, and visit duration.
On some of our websites, we may also use web beacons (also known as clear GIFs, invisible GIFs, pixels or action tags), which enable us to offer you a better service by adjusting the content of our site, to better target interactive advertising and to improve the user-friendliness of the site.
These technologies are fragments of code in the form of a tiny graphic image embedded in a Web page or e-mail message. Web beacons can recognize certain types of information on your computer, such as cookies, the time and date of page consultation, and a description of the page on which the web beacon is located.
We use web beacons for various tracking purposes, for example:
– To determine whether you are connected to the Site or to a third-party service;
– To measure behavior: page visits, etc.
– To collect technical information about the individual behind the behavior
: IP addresses, machine configuration, etc.
How do I manage cookies?
GROUPE TSF provides a cookie consent tool on the Site that allows you to review the cookies placed on the Site and adjust its cookie settings to decide whether or not to accept them.
This cookie consent tool can be accessed at any time at the bottom of each page and/or in the cookie banner.
We remind you that adding or deleting cookies on your part may modify your conditions of access to the Site’s services.
